Welcome to Flexile Physiotherapy's Commonwealth Home Care Package (HCP) Service

What is a Home Care Package?

​Home Care Packages are part of a government-funded program for aged care.  They are for elderly Australians who need help staying independent at home. 

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If you are aged over 65 and you do not want to move to a nursing home, this program may be the answer. 

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Home Care Packages offer long-term support and various aged-care services including Physiotherapy.

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What are the levels of Care in a Home Care Package?

​My Aged Care funds for different Home Care Package Levels.

1. Level 1 - Basic Entry Level. This level of care consists of basic care services for elderly people who need the lowest level of support. It offers tailored access to essential health, social, and well-being services.

2. Level 2 - Low-Level Care Needs. This level of care is specific for seniors or people with disabilities and special needs who need long-term support. It provides aged care services and support such as nurses, personal assistances and social workers.

3. Level 3 - Intermediate Care Needs. This level similar to level 2, is specific for seniors or people with a disability or special needs who have more complex health conditions and have a greater functional limitation.

4. Level 4 - High-Level Care Needs. This level is the highest level in Australia and is designed for people who need a significant amount of complex care to continue living in the comfort of their own homes.

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How does a Home Care Package fit in with Flexile Physiotherapy?

Once you are approved for HCP funding, you will sign up with an approved home care package provider who will assist you with managing your funds on your behalf. The provider will assess your care needs and then source a provider to help provide the care you need (for example, Flexile Physiotherapy).

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When you have a HCP, we would then obtain the HCP Case Manager details and call them on your behalf to introduce our service. Your HCP Case Manager will then send us an agreement for our services or approve the physiotherapy sessions for you.

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Once this occurs, we will then contact you to schedule your initial assessment, where we will assess and listen to your needs and come up with a plan to address these needs together. After the Initial Assessment, your physiotherapist will create a detailed goal plan that includes:

• A specific meaningful goal that you want to achieve

• A plan on how to achieve this goal

• Number of sessions along with a review date of when you should hopefully achieve this goal.

We will send this plan to your HCP Case Manager for approval that way everyone involved understands what is happening and costs involved.

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Once the plan is approved, we then send an invoice to the HCP Case Manager for payment.

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Why Choose Flexile Physiotherapy?

1. Expert Care at Home - Receive professional physiotherapy services from our experienced team in the comfort of your home, ensuring convenience and personalised attention.

2. Comprehensive Assessment and Treatment - Benefit from tailored assessments and treatment plans designed to address your specific needs, from falls prevention to chronic condition management. 

3. Enhancing Independence and Well-Being - Our services focus on improving mobility, strength, and overall health, promoting greater independence and better quality of life.

4. Trusted and Compassionate Care - with over 10 years of experience in community physiotherapy, Flexile Physiotherapy is dedicated to providing compassionate, high-quality care that you can trust.